Malwa Book Store - Policies
1. Introduction
Welcome to Malwa Book Store. We are dedicated to providing our customers with the best books and reading materials. These policies outline the terms and conditions under which we operate our eCommerce site. By using our site, you agree to comply with and be bound by these policies.
2. Ordering and Payment
Ordering: Customers can place orders through our website. Ensure all information is accurate before confirming your order.
Payment Methods: We accept major credit cards, debit cards, and online payment gateways such as PayPal,GPay, Phonepay,paytm,Wire Transfer
Payment Security: All transactions are encrypted and secure. We do not store your payment details.
3. Shipping and Delivery
Shipping Areas: We ship to locations within [your country/region] and offer international shipping to select countries.
Delivery Time: Orders are processed within 1-3 business days. Delivery times vary based on your location and selected shipping method.
Shipping Fees: Shipping costs are calculated at checkout based on the weight of the order and the delivery destination.
Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery.
4. Returns and Refunds
Return Policy: If you are not satisfied with your purchase, you may return it within 7 days of delivery for a refund or exchange. Items must be in their original condition.
Return Process: Contact our customer service team to initiate a return. You will receive instructions on how to send back the item.
Refunds: Refunds will be processed within 7-10 business days of receiving the returned item. Refunds will be issued to the original payment method.
Non-Returnable Items: Gift cards and downloadable software products are non-returnable.
5. Privacy Policy
Personal Information: We collect personal information to process your orders and improve your shopping experience. This includes your name, address, email, and payment details.
Data Security: We implement advanced security measures to protect your personal information.
Third-Party Sharing: We do not sell, trade, or share your personal information with third parties, except as necessary to complete your order (e.g., shipping companies).
6. Customer Service
Contact Us: For any questions or concerns, please contact our customer service team at [customer service email] or [customer service phone number]. We are available [customer service hours].
Feedback: We value your feedback and strive to improve our services. Please send any comments or suggestions to [feedback email].
7. Terms of Service
User Conduct: By using our site, you agree to use it for lawful purposes only. You are prohibited from violating or attempting to violate the security of the site.
Intellectual Property: All content on our site, including text, graphics, logos, and images, is the property of Malwa Book Store and is protected by intellectual property laws.
Changes to Policies: We reserve the right to update our policies at any time. Changes will be posted on this page and are effective immediately.
8. Disclaimer
Malwa Book Store is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the purchase price of the item(s) ordered.
9. Governing Law
These policies are governed by and construed in accordance with the laws of [your country/region]. Any disputes arising from these policies or your use of our site will be resolved in the courts of [your country/region].
By shopping with Malwa Book Store, you agree to these policies. Thank you for choosing us as your book retailer.
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